MyEyeDr. provides exceptional service and care for its customers. The business is known for its professional, patient, and friendly staff who ensure a smooth and satisfying experience, from comprehensive eye examinations to timely delivery of orders and personalized frame selections. Customers, including long-time and new ones, consistently praise the efficient and comfortable service they receive at MyEyeDr. Many appreciate the kindness and care shown by the staff, making visits easy and enjoyable. The clinic is recognized for its excellent customer care, with staff like Jackie Coleman working diligently to ensure each client feels valued and satisfied. However, some have noted that the office's operation can sometimes be inconsistent, such as late openings without apologies, which affects the professional experience. Overall, customers highly recommend the clinic for its caring staff and quality eye care services.
I usually go to MyEyeDr. back home, but since I moved, I switched to this location. Dr. Lucas was very kind, professional, and helpful throughout my visit. Megan at the front desk was also incredibly welcoming, making the check-in process easy. Overall, I had a great experience.
Very friendly, helpful staff. I went to the Fort Wayne location to get glasses because they were in-network, and had frames I liked. Very happy with my decision. Glasses came back quickly and correct. I highly recommend this store!
Staff was polite and efficient, the appointment was fast, and the overall environment was clean and calm. They have plenty of affordable lenses to choose from. Overall the best eye appointment I've ever experienced in my 20 years of wearing glasses.
3401 Lake Avenue, Fort Wayne, IN 46805
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