Reviews for Midwest Eye Consultants
Write a reviewFrom Midwest Eye Consultants
Hours
Monday: 8AM - 7PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
by appointment only accepts credit cards garage parking, private lot parking free wi-fi accepts insurance
Ratings
Google: 3.5/5Midwest Eye Consultants
9426 Lima Rd suite c, Fort Wayne
Directions Appointment Call Website Suggest an Edit
I want to commend the excellent customer service I received from Kim and Flo. Your dedication and prompt assistance have truly made a positive impact. Thank you for going above and beyond to ensure customer satisfaction while fixing my glasses.
Christie and QuaShika truly helped us out! My son broke his glasses at the weld area, and we leave for Florida in 4 days. I was so stressed all day, but when I got there, they researched my account and saw my glasses were under warranty. Instead of making us wait for them to come in (which would've been after we left for Spring break), they popped his lenses into the pair they had on hand, and we were all set to go. So thankful for them!
Edit: I added a star. I spoke to the manager and, while I'm very impressed with the professionalism of the staff and the office, I won't be returning. The manager told me the reason my glasses kept 'malfunctioning' was because they had to use Lab A (my words) instead of Lab B because of my insurance. She said Lab B does better work but they have to do what the insurance companies tell them to do. I brought my glasses back and, true to her word, she mailed them back to me once they were fixed. They still aren't 100% correct. The lens still wiggles but, to be fair, I'm not sure I would have noticed if all this other stuff hadn't happened first. Even though my last eye...read full review