Very difficult to reach doctor offices. Staff do not know what insurance covers. Joyce Bell NP refused a telehealth appt. even though elderly patient has mobility issues. Insurance does cover telehealth.
Apr 2025
They double bill for visits by coding items differently, hoping insurance and patient doesn't pick up on it. Their new phone system makes it impossible to talk to your doctors office staff. There is a reason why IU Heath is coming into area hot, Lutheran is running all patients away. To make matters worse, previous Dr. disappeared a couple of months back. Dr. who took over understandably wants to see you before renewing prescriptions. So I go in and meet with him. He is very concerned about my blood pressure (been on same medication for this for 25 years). I tell him those numbers are normal for me. He asks me to take blood pressure daily and keep a log of it, and...read full review
Jan 2025
I went to the emergency because I was having a severe headache with mild chest pain. As soon as they found out that I was on Medicaid the doctor dismissed my concerns as simply migraines and I would be okay. I was diagnosed with a meningioma tumor back in 2019. The doctor at the family practice on 750 broadway scheduled me for an MRI it was done at St. Joe hospital at the time. They found the meningioma. I have been getting dizzy with severe headaches I want another MRI to see if the tumor has grown. I was never put on a treatment plan they haven’t monitored it at all. I’m experiencing medical gaslighting they treat me like I’m crazy it’s not right or fair it’s...read full review
Very difficult to reach doctor offices. Staff do not know what insurance covers. Joyce Bell NP refused a telehealth appt. even though elderly patient has mobility issues. Insurance does cover telehealth.
They double bill for visits by coding items differently, hoping insurance and patient doesn't pick up on it. Their new phone system makes it impossible to talk to your doctors office staff. There is a reason why IU Heath is coming into area hot, Lutheran is running all patients away.
To make matters worse, previous Dr. disappeared a couple of months back. Dr. who took over understandably wants to see you before renewing prescriptions. So I go in and meet with him. He is very concerned about my blood pressure (been on same medication for this for 25 years). I tell him those numbers are normal for me. He asks me to take blood pressure daily and keep a log of it, and...read full review
I went to the emergency because I was having a severe headache with mild chest pain. As soon as they found out that I was on Medicaid the doctor dismissed my concerns as simply migraines and I would be okay. I was diagnosed with a meningioma tumor back in 2019. The doctor at the family practice on 750 broadway scheduled me for an MRI it was done at St. Joe hospital at the time. They found the meningioma. I have been getting dizzy with severe headaches I want another MRI to see if the tumor has grown. I was never put on a treatment plan they haven’t monitored it at all. I’m experiencing medical gaslighting they treat me like I’m crazy it’s not right or fair it’s...read full review