About Freedom Heating Cooling Plumbing
Freedom Heating, Cooling, & Plumbing, established in 2013, boasts over 45 years of combined experience. They offer a full range of heating, cooling, and plumbing services, with a commitment to customer service. Their experienced, licensed technicians are known for their detailed work and ability to handle a variety of customer needs. A customer shared their experience with a technician named Ryan, who was professional and knowledgeable. After Freedom Heating and Plumbing took over the company that had initially installed the customer's units, they honored the existing warranty. The customer was so impressed with the service that they signed up for the company's service program and would recommend them to others. In another instance, Freedom Heating and Plumbing serviced an air conditioning unit that had been damaged during a storm. The employee of the month, Leo, was praised for his outstanding work in repairing and cleaning the unit. Angie, another team member, was commended for her exceptional customer service in addressing the customer's needs. A different customer had a positive experience with Phil from Freedom Heating & Cooling. After a storm damaged their thermostat, Phil was able to provide several options for repair at varying price points. The customer appreciated Phil's transparency and lack of pressure in presenting the options, ultimately choosing the one that Phil would use in his own home. The customer described the experience as the "smoothest" home repair they had ever had. In summary, Freedom Heating, Cooling, & Plumbing is a reliable business known for its customer service, detailed work, and ability to handle a variety of heating, cooling, and plumbing needs. Their team of licensed technicians has impressed customers with their professionalism, knowledge, and transparency in presenting options for repair. The company stands by their work with a 100% satisfaction guarantee.
Did not know they took over the company I had install my units. They sent Ryan out and he was very professional and knowledgeable, explaining everything to me. Then since they took over the other company, they honored my warrantee which could have been costly. I would recommend them to all my friends and also signed up for their service program!
Thanks to Freedom Heating and Plumbing the AC unit is up and humming like new! The damage on the unit from the recent storm left it cosmetically damaged and in need of a cleaning and check. Hats off to Freedom and Employee of the Month Leo!!! He will be who we ask for every time we need assistance. ?? Angie was the best at making sure our needs were addressed! Special thanks to her for her outstanding customer service! We’re so grateful we found FREEDOM!Services: A/C system maintenance
I rarely post reviews but after experience with Freedom H&C I had too. After the great storm of June 2022 took out my power it also killed my thermostat. Great right?! Had to be on the first few days of summer with 90+ degree temps. Have what I thought was a call to JF Miller who installed all my HVAC when the house was built less than 3 years ago and Freedom answered. Hmm they must have bought out JF Miller. Was able to get an appointment for the same day. Phil from Freedom H&C was polite, professional, and to the point on his diagnoses. From there he gave us several options in a variety of price ranges, explained the pros and cons, and made a recommendation...read full review