The guy was super nice. I explained everything that had been done previously and what we’re experiencing now. He appreciated all the information that I gave him and said that he would try to get the air conditioner up and running for us. He even came in and told me the bad news was super apologetic and told me he was going to be able to give me three quotes just so that way I can see all of my options. I really appreciated that he told me that he is not trying to upsell me. He just wants me to see everything that I need to know to make a good decision. He also stated that when he was trying to fix it that he had tried all of the tricks that he was told and knew and… read full review
About Greg's Service Inc. Heating & Cooling
Greg's Service Inc. Heating & Cooling, located in Wood River, IL, provides prompt and efficient HVAC services across multiple counties in Illinois and Missouri. Customers praise the team for their amazing service, quick communication, and friendly demeanor. They received quotes within a day and had installations completed swiftly, often in just one day after the items arrived. The staff is known for being very professional, getting the job done quickly, and showing genuine care for their customers.
Particular recognition is given to team members for their hard work and professionalism. They listen patiently to customer concerns and go above and beyond to diagnose and fix issues. Attention to detail, such as wearing protective bags to maintain cleanliness in homes, reflects their commitment to customer care. They also offer military discounts and take extra steps like showing customers how to install filters and drawing diagrams to help. Customers feel valued and appreciated, especially when the team is considerate of specific needs, such as helping disabled veterans. Overall, Greg's Service Inc. stands out for its exceptional service, making customers eager to return for future HVAC needs.
Reviews
Gabriel and Dominic did a great job fixing our badly installed a/c unit. Gabriel was quickly able to understand what needed to be done to fix our problem, and he completed the repair quickly & correctly.
The guys were really great and did an awesome job of explaining everything to me. The tools that they used really helped isolate the problem quickly and show me that it was fixed before they left.
Photos

Hours
Good to know
- accepts credit cards
- offers military discount
Location
331 North Wood River Avenue, Wood River, IL 62095
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