Genesis Clinical Services, S.C.

Genesis Clinical Services, S.C. is a mental health clinic that offers both telehealth and in-office appointments. The clinic has been praised for its excellent care and attentive doctors. Patients have reported feeling heard and understood by the psychiatrists, leading to accurate diagnoses and improved lives. One patient expressed gratitude for the doctor's ability to correctly diagnose them after years of struggling with other healthcare providers. The clinic has a long history of serving patients, with some individuals being clients for over 20 years. Patients appreciate the clinic's commitment to thorough care, including reviewing old records and collaborating with other professionals. They also highlight the availability of the doctors for support when needed. The clinic emphasizes the importance of punctuality for appointments. Patients are reminded that being late or missing appointments can disrupt the doctors' schedules. One patient, while acknowledging the challenges of the US healthcare system, shared their positive experience with Genesis Clinical Services. They praised the clinic's staff for their efforts in navigating the complexities of insurance claims. The patient described a situation where an insurance claim processing error caused significant stress and frustration. While both Genesis and the insurance company initially attributed the issue to the other, the patient ultimately resolved the problem. They highlighted the importance of clear communication and patient advocacy in dealing with healthcare system complexities.