About Country Hearth & Home
Country Hearth & Home, located in West Peoria, IL, has been a trusted fireplace store since 1980, serving multiple counties and Central Illinois. The business offers a wide range of indoor and outdoor fireplaces, American-made grills, and additional services like chimney work and U-Haul rentals. Customers consistently praise the knowledgeable and friendly technicians, particularly highlighting their efficiency and thorough communication. Technicians like Noah and Cody are noted for their professionalism, kindness, and ability to quickly address issues. Many reviews recommend Country Hearth & Home for its reliable service and dedication to customer satisfaction. Customers appreciate how quickly the technicians can diagnose and fix problems, making the experience quick and painless. Appointments are available on Sundays by request.
I had a regular fireplace inspection and cleaning done, and I couldn’t be more impressed with the experience. Chance, the service technician, was incredibly thorough, helpful, and courteous throughout the entire appointment. He took his time, explained what he was doing, and made sure everything was operating safely and efficiently.
What really stood out was the follow-up. Chance reached out the very next day with the correct sand and even showed me how to properly use and maintain it. That level of care and customer service is rare, and truly appreciated.
Highly recommend—excellent service from start to finish!
We were very pleased with the great service we received from the work that was done by this company. Duke is very knowledgeable with all types of fireplaces and inserts. He and his co worker were very friendly and courteous during their time here working on and cleaning our fireplace insert. They answered all questions that we had for them, and they thoroughly cleaned up the area in which they were working. We certainly would use them again with any future fireplace issues and would highly recommend Country Hearth and Home to anyone who needs help with any fireplace problems. Thanks again, guys. Denny & Charie
We have been customers for years. Duke and those who work for him do a great job cleaning our wood burning fireplace. They also installed our gas fireplace insert downstairs. We want to give a shout out to this business with great customer service and reliability! James rebuilt our upstairs fireplace and Chance did a great job yesterday—thorough and careful! We are so thankful for their expertise!