About Target Optical
Target Optical in Springfield offers quality eye care at affordable prices. Customers can find a wide selection of eyeglasses and sunglasses from popular brands such as Ray-Ban, Armani Exchange, and Oakley. They also carry popular contact lens brands like Acuvue and CIBA, as well as specialty lenses. All lenses come with a 90-day guarantee. The store emphasizes a simple and enjoyable shopping experience. Customers praise the helpful staff, particularly Rick, who is described as patient and kind. Target Optical also offers virtual eye exams, which customers find easy to use. The virtual exams include pre-tests with machines and written materials, even including a color blind test. Customers appreciate the convenience of Target's widespread locations for any future needs.
Elwyn was very knowledgeable, professional, and detailed in their assistance in the exam and glasses buying process. Was able to run pricing on multiple pairs and extremely professional the entire time.
I can not express how absolutely wonderful this visit was! Veronica was amazing, kept it lighthearted and I was nervous since I have never used Target Optical. I have a weird sense of humor when i'm nervous and she relaxed me entirely by joking back and I felt like I was in a room with a best friend. Everyone was knowledgeable, helpful, and kind. I am sorry to not remember the gentleman and woman's name that worked out front. The help and encouragement of picking out a new, more trendy frame that was completely different than what I had was terrifying and she made it fun. I found the perfect frame so quickly and she made me feel like having a wider head was normal 😆....read full review
I gave Target Optical a try after having called or visited 4 other companies. When I arrived, I witnessed exceptional customer service with an elderly customer and another customer that were there before me. They both left satisfied, then it was my turn. I was asked a few questions about my needs and was shown a few selections without delay. The service was professional and smooth from beginning to end. Great Job Rick!
I don't visit Target very often, but I will shop Target more because you treated me with respect.