Henson Robinson Company

Name: Henson Robinson Company
Address: 3550 Great Northern Avenue, Springfield, Illinois, 62711, US
Telephone: (217) 544-8451
Price range: $
Rating: 4.6

4.6 33 reviews

HVAC Contractor, Plumbing

3550 Great Northern Avenue, Springfield, IL 62711

(217) 544-8451

Overall rating

4.6

out of 5

33 reviews

5 star 89%

4 star 4%

3 star 2%

2 star 0%

1 star 5%

About Henson Robinson Company

Henson Robinson Company is an employee-owned contractor specializing in heating, ventilation, air conditioning, roofing, plumbing, and other systems. They provide service to the Springfield, Illinois area, including Rochester and Clear Lake. The company's mission is to maintain the same commitment to excellence that was established in 1861, ensuring customers' comfort and peace of mind throughout their place of work and residence.

Their expert staff continues a long tradition of customer-focused service that has kept the business vital and growing for over 150 years. Customers appreciate the company's prompt, knowledgeable technicians who deliver timely and thorough service. Many reviews mention how friendly and helpful the staff are, often rushing to assist quickly when issues arise, such as thermostat problems. Customers also trust their technicians, who have completed extensive apprenticeship and continuing education programs, making them more reliable than do-it-yourselfers or handymen.

While some note that billing can be slow, with delays of 4-6 weeks at times, the company's dedication to quality and follow-up service has built a reputation for dependable and high-quality work. The staff’s skill and friendly attitude have earned consistent praise from customers.

Reviews

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Jul 2026

5.0

We recently had our HVAC system replaced using Henson Robinson Company. Jamie was clear and concise about what we needed and provided multiple options for us to move forward. We compared quotes with other companies in the area and HRC beat them! Jamie quickly got our system replacement scheduled in time to beat the heat wave. Additionally, Scott and Daniel (our technicians) showed up bright and early on a mission. They were quick, efficient, and friendly. Our new system was installed within a few hours and both technicians exercised a clear sense of expertise. I highly recommend Henson Robinson Company to anyone needing a HVAC system replacement.

Nov 2025

5.0

I own two sober living homes for men in Springfield. A technician came to my oldest building for a Spring check and informed me that the rooftop a/c unit was 50 - 60 years old. Red flag that it needed replaced. Found out also that part of the duct work was actually made of wood...another red flag. Jamie from HRCO came out and gave me a quote within a few days. I did my due diligence and got 4 other quotes to compare. Two of the quotes were within $100 of HRCO's, two other companies didn't follow through to give me quotes. I awarded the work to HRCO and they were installed within 2 days. My first CWLP bill saved me $150 and the second (September) saved me $100.… read full review

Jul 2025

5.0

Our air conditioner stopped working when it was 90 degrees out, in the evening, and over a weekend. Henson sent a technician out, who worked even when it was dark to figure out what was wrong. They had the part on the truck and our nightmare AC scenario ended. Highly recommend!

All 57 reviews