This review is a couple years late. But it just popped into my head, so figured I'd review now. It was around Feb. 2020. Which was near when Covid was becoming newsworthy. My wife had cancer and had been through 6 months of chemo, 1 month of daily radiation, as well as other treatments. This day she was having chest pain, and I insisted we go see what is happening. Turned out is was probably just anxiety. Anyways, I pulled up in front to let her out and park the car. But she told me to wait a minute. So of course I did. We sat for maybe 2 minutes in the car. Nobody around outside. No other cars. I just was seeing how she was, and persuading her to go get checked out. Then out walks a lady nurse. I'm thinking to myself, "good, maybe they will help persuade her to get checked out". Boy was I wrong! We were greeted with an angry, "What are you doing sitting here?" I said, "My wife has some chest pain and we are just getting ready to come in." Her response in a snarky tone was, "Well it's really weird you are just sitting out front like this!" I responded, "Well, we were deciding if it was needed to come in." Her response, "We can't help you, you need to go somewhere else!" It was a very weird experience. Thank God my wife was fine and it seems it was only anxiety or perhaps just something caused from her year of cancer treatments.
Tina Oomens
Nov 2022
It’s no longer here.
viktor petrusev
Nov 2022
The person working here doesn't know how to take the test properly. Has people barely touching the inside of their nose and telling them "that's it done" and rushing them to give him the test back. I don't believe the sample size is enough for a correct result. This is unlike anywhere else I had the test taken.
Despire
Nov 2022
I did the test 10 days ago still waiting for the results
Andrea Wittig
Nov 2022
I never received my results. Don’t go here.
Jeff Miller
Nov 2022
Good for rapid test. Not so good for a PCR.
Tina Blanco
Feb 2022
It’s no longer here.
Maher Dankha
Feb 2022
I did the test 10 days ago still waiting for the results
C R.
Jan 2020
It's flu and virus season even in 50 degree weather. I'm rating this as 5stars because even on New Year's Day I was seen. The wait was long due to short staffed but they were the only place open till 10pm! They have a friendly and comfortable staff the dr is knowledgeable and they make an effort to get to everyone.
Crazy P.
Mar 2013
Just recently visited this location on a Saturday morning after having continual issues with another Urgent Care in the Schaumburg area. Although it was high time for flu season, they were insisting people with flu-like symptoms wear masks which was nice and people were moving in and out at a pretty good pace. My issue was due to an injury (so I was really concerned about picking something up at Urgent care - like the flu!), and as soon as I was called to the back the nurse met with me and I saw the doctor within 5 minutes. They ordered x-rays, which were done right away and the results were read and discussed with me within 10-15 minutes of the x-ray itself. Then, they wrapped up my injury, got me crutches and I was on my way. All total my visit was about 90 minutes. Their billing has been pretty easy. I've had tons of issues with my insurance - especially with urgent care and any radiology work or DME, but everything from Northwest Community was pretty straightforward and easy to understand. I have not had to re-submit anything or call to clarify any of the charges which is nice for a change. Overall I really like this location for urgent care on the weekends - far more than the previous location was going to off of Meacham.
Thomas B.
This review is a couple years late. But it just popped into my head, so figured I'd review now. It was around Feb. 2020. Which was near when Covid was becoming newsworthy. My wife had cancer and had been through 6 months of chemo, 1 month of daily radiation, as well as other treatments. This day she was having chest pain, and I insisted we go see what is happening. Turned out is was probably just anxiety. Anyways, I pulled up in front to let her out and park the car. But she told me to wait a minute. So of course I did. We sat for maybe 2 minutes in the car. Nobody around outside. No other cars. I just was seeing how she was, and persuading her to go get checked out. Then out walks a lady nurse. I'm thinking to myself, "good, maybe they will help persuade her to get checked out". Boy was I wrong! We were greeted with an angry, "What are you doing sitting here?" I said, "My wife has some chest pain and we are just getting ready to come in." Her response in a snarky tone was, "Well it's really weird you are just sitting out front like this!" I responded, "Well, we were deciding if it was needed to come in." Her response, "We can't help you, you need to go somewhere else!" It was a very weird experience. Thank God my wife was fine and it seems it was only anxiety or perhaps just something caused from her year of cancer treatments.
Tina Oomens
It’s no longer here.
viktor petrusev
The person working here doesn't know how to take the test properly. Has people barely touching the inside of their nose and telling them "that's it done" and rushing them to give him the test back. I don't believe the sample size is enough for a correct result. This is unlike anywhere else I had the test taken.
Despire
I did the test 10 days ago still waiting for the results
Andrea Wittig
I never received my results. Don’t go here.
Jeff Miller
Good for rapid test. Not so good for a PCR.
Tina Blanco
It’s no longer here.
Maher Dankha
I did the test 10 days ago still waiting for the results
C R.
It's flu and virus season even in 50 degree weather. I'm rating this as 5stars because even on New Year's Day I was seen. The wait was long due to short staffed but they were the only place open till 10pm! They have a friendly and comfortable staff the dr is knowledgeable and they make an effort to get to everyone.
Crazy P.
Just recently visited this location on a Saturday morning after having continual issues with another Urgent Care in the Schaumburg area. Although it was high time for flu season, they were insisting people with flu-like symptoms wear masks which was nice and people were moving in and out at a pretty good pace. My issue was due to an injury (so I was really concerned about picking something up at Urgent care - like the flu!), and as soon as I was called to the back the nurse met with me and I saw the doctor within 5 minutes. They ordered x-rays, which were done right away and the results were read and discussed with me within 10-15 minutes of the x-ray itself. Then, they wrapped up my injury, got me crutches and I was on my way. All total my visit was about 90 minutes. Their billing has been pretty easy. I've had tons of issues with my insurance - especially with urgent care and any radiology work or DME, but everything from Northwest Community was pretty straightforward and easy to understand. I have not had to re-submit anything or call to clarify any of the charges which is nice for a change. Overall I really like this location for urgent care on the weekends - far more than the previous location was going to off of Meacham.