About Rockford VA Clinic
Rockford VA Clinic is a welcoming and supportive environment for veterans, known for its kindhearted and respectful staff. Patients often feel a sense of home when visiting, and many express appreciation for the genuine care they receive. While the registration staff and nurses are praised for their professionalism and compassion, experiences with doctors have been mixed; some patients have reported concerns about being listened to. However, the clinic has made significant improvements since 2014, with many veterans noting a positive turnaround in service and support. The staff, including those on the phone, are recognized for their kindness, contributing to a more positive experience for veterans. Some patients have suggested bringing back amenities like coffee, which they believe would enhance the atmosphere. Overall, Rockford VA Clinic is committed to providing a safe space for veterans to receive care and support as they work towards their health and well-being.
I can't say enough good things about this clinic. They greet everyone with a smile and genuinely care about the veterans. It's some of the best care I have had in my entire life. Keep up the great work!
The staff here are very Kindhearted, Respectful and much more! I always look forward to my appointments at the clinic. This place feels like if it were my second home. They DEFINITELY know how to treat Veterans right!
Registration staff are great. Nurses are caring and professional. The doctors I’ve had are awful. Dr D T. Does not listen when I explain why I have come in she literally waves me off and says stop worrying, you’re ok. And I’m on my way. I have met with Dr. V. R. About severe pain in my left shoulder. She listens very kindly. Never looks at the site of pain where there is large lump. I got second opinion at UW and neurologist referred me to physical therapist because of swelling and pressure on nerve. This is starting to help and give me relief.