They were nearly six months late with filing my taxes! I gave them my taxes in late Feb last year, and then I moved overseas. I had to come home unexpectedly a few months later in early June, and they still weren't finished. They told me that everything was fine and that they filed for an extension. After a month, I was busy with work, and when I checked again, they said that they filed for a second extension.
When they finally finished, I didn't get a discount or an apology. But do you know what I did get? $546.00 in late fees from Uncle Sam. Sure, maybe Gibbs filed for an extension, but they didn't tell me that the extensions were denied. When I tried to report the issue, the IRS said that it's my responsibility.
People, please avoid these unprofessional, disorganized pseudo-Christians.
Trent
Sep 2023
Super unprofessional Esther never picks up and holds your documents hostage. Rude and never answers the phone. Terrible business horrible service. Her husband answers the phone doesn’t know what he’s doing and doesn’t know how to help in anyway. Both of them are awful.
Victoria E
Sep 2023
Esther never picks up the phone and she wont provide us with our own tax information. Worst service ever
Gerald Albert
Jan 2023
Great people, accurate work. Very knowledgeable. Efficient.
St John St John
May 2022
Esther was so helpful! Everyone was awesome! I have always done my own taxes but this year we needed a professional opinion!
Justine Martinez
Mar 2022
Connie was so rude and unprofession towards me. Because I am not getting a huge amount of money back she felt the need to call me and tell me I wasted her time and not to come back to her for business. I would not waste my time with this rude small owned business. My taxes was not enough to cover her fee of 120 so she assumed I can't pay her the fee for filing my taxes and didn't even process them for me. Completely unprofessional. I will make sure to tell everyone how rude she is.
Ryan Winstead
Mar 2022
Gibbs is great. We've been going there for many years.
K Lund
Oct 2021
Great place, efficient, friendly ..
William Blough
Jul 2021
After 4 months of waiting for return, no one has told me anything about my return. When I call to try and find out staff and management are very rude and unprofessional.
spicykimchi1
They were nearly six months late with filing my taxes! I gave them my taxes in late Feb last year, and then I moved overseas. I had to come home unexpectedly a few months later in early June, and they still weren't finished. They told me that everything was fine and that they filed for an extension. After a month, I was busy with work, and when I checked again, they said that they filed for a second extension.
When they finally finished, I didn't get a discount or an apology. But do you know what I did get? $546.00 in late fees from Uncle Sam. Sure, maybe Gibbs filed for an extension, but they didn't tell me that the extensions were denied. When I tried to report the issue, the IRS said that it's my responsibility.
People, please avoid these unprofessional, disorganized pseudo-Christians.
Trent
Super unprofessional Esther never picks up and holds your documents hostage. Rude and never answers the phone. Terrible business horrible service. Her husband answers the phone doesn’t know what he’s doing and doesn’t know how to help in anyway. Both of them are awful.
Victoria E
Esther never picks up the phone and she wont provide us with our own tax information. Worst service ever
Gerald Albert
Great people, accurate work. Very knowledgeable. Efficient.
St John St John
Esther was so helpful! Everyone was awesome! I have always done my own taxes but this year we needed a professional opinion!
Justine Martinez
Connie was so rude and unprofession towards me. Because I am not getting a huge amount of money back she felt the need to call me and tell me I wasted her time and not to come back to her for business. I would not waste my time with this rude small owned business. My taxes was not enough to cover her fee of 120 so she assumed I can't pay her the fee for filing my taxes and didn't even process them for me. Completely unprofessional. I will make sure to tell everyone how rude she is.
Ryan Winstead
Gibbs is great. We've been going there for many years.
K Lund
Great place, efficient, friendly ..
William Blough
After 4 months of waiting for return, no one has told me anything about my return. When I call to try and find out staff and management are very rude and unprofessional.
KAMI Lund
Great place, efficient, friendly ..