Reviews

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  • Cubbie Carlos
    Jun 2026

    Good service and information

  • Mirzat Arabaeva
    May 2026

    Stay away from
    this urgent care, they never notify after hours services and charge extra fees from
    Insurance, then send the bills to home after 4-5 months, i guess to make sure patients forget or jot sure why. They did not do anything while my daughter had ankle sprain then billed insurance for 400$.

  • Jimi Scores
    May 2026

    These ladies are super nice, they helped me out when I was in from Colorado. Much obliged

  • Doris Noxon
    Mar 2026

    I walked in with sacrum pressure wound Doctor was will informed of my injury. Staff very kind

  • Shakil Hossain Islam
    Mar 2026

    All service is very good.

  • Abhi Baby
    Mar 2026

    Nice staffs and great doctor. I take my both kids to there because very friendly with kids, that’s matter to me, kids comfort is importance to us.

  • andre Mo
    Feb 2026

    Very friendly and warm staff! Excellent place to do an exam

  • Aliaksandr Lukyanchanka
    Feb 2026

    Doing my medical and drug test here - fast and efficient.

  • Juliana Hamblin
    Jan 2026

    very friendly staff and a great environment. i’ve been getting my care here for about 4 years and it has always been pleasant.

  • Eun Bergman
    Dec 2025

    Very mixed. It depends on the doctor you get. They have a lot of medical professionals that go in and out. The nursing staff and front desk are great. The doctors and nurse practitioners are a coin toss. Some are good and some are horrible. The good ones listen, explain well and are thorough. The horrible ones have a God complex and will tell you what you are feeling and doing, even if that is not how you are feeling and doing.

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EPIC Urgent & Family Care

770 E Dundee Rd, Palatine

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Hours

Monday: 9AM - 7PMTuesday: 9AM - 7PMWednesday: 9AM - 7PMThursday: 9AM - 7PMFriday: 9AM - 7PMSaturday: 9AM - 2PMSunday: 9AM - 2PM