Reliance Plumbing Sewer & Drainage, Inc.

Reliance Plumbing Sewer & Drainage, Inc. is a well-respected company with trained professionals who have extensive experience in drain and sewer line work, as well as general plumbing. They have earned the Angie's List Super Service Award for eight consecutive years (2006-2013) and maintain an A+ rating with the Better Business Bureau.

The company is known for its impeccable level of service, particularly in emergency situations. Customers have consistently praised the professionalism and competence of the plumbers, who are described as intelligent, competent, and well-mannered. Reliance is praised for its quick response, thorough diagnostics, and transparent pricing. They handle complex plumbing issues, such as water pipe bursts that require complete rebuilds and reconnections, with skill and efficiency.

Customers have highlighted the company's ability to solve problems creatively, saving time and money. For example, when a water heater failed suddenly, Reliance responded quickly, with technician Brian arriving on time to install a new water heater flawlessly. The work was of high quality, and customers appreciated the ease of scheduling and the timely service. Additionally, they successfully replaced a booster pump and installed a bypass system, allowing continued whole house water supply even if the booster pump fails again. Technicians like John and Scott answered all questions and performed excellent work, earning high recommendations from customers.

The owner, Alex, is noted for his commitment to excellent customer service. Reliance is considered the best plumbing company on Chicago's North Shore, and customers have expressed their loyalty and willingness to use the company for all their plumbing needs.