OSF OnCall Urgent Care

OSF OnCall Urgent Care is a welcoming place to receive medical assistance in the community. Patients often mention friendly and professional service from staff including care guides and providers. While wait times can sometimes be longer, patients appreciate the attentive care they receive from staff like Ashley, Randi, Dusty, and Shelby, who are known for being kind, helpful, and making patients feel important. Recent reviews highlight the excellent bedside manners of Dr. Couch, who listened carefully and provided a thorough analysis of symptoms and health history, making the exam more enjoyable with his sense of humor. Patients also note the caring attitude of Tiana, APN, and Lindsey, LPN, who checked on them multiple times, dimmed lights for comfort, and ensured all needs were met. Many feel that the staff makes them feel welcome and never rushed, which encourages them to return. Overall, the staff’s kindness, professionalism, and personalized attention are highly valued, making OSF OnCall Urgent Care a trusted place for urgent medical needs.