Illinois State University Student Health Services

Nov 2022

Front desk staff were polite and helpful. Dr. Rausch was personable and informative. She addressed my reason for the visit, as well as provided me with great resources for another topic. It was my first time visiting SHS since transferring this semester and she took the time to explain the process of doctor visits and prescription fills under ISU’s student insurance policy. I felt well cared for at this visit. Highly recommend Dr. Rausch!

Nov 2019

I've never had any issues booking appointments here- it's super easy! You can book them online, over the phone, or in person. The staff is always so nice and really care about the services they provide. They send my records over to Mennonite in a timely manner each time. Also, they validated my parking at the Bone Student Center which was nice even though it would've only been $1 anyways!

Nov 2018

My doctor was great! She was very attentive, comprehensive and proactive in solving my needs. 4.6 stars for herHowever, I had 2 nurses call me for the same thing right after another like stooges. One even had to keep taking holds to ask others information she couldn't remember. I got transferred around in circles with staff that seemed rude and on edge with each other. Front desk had no idea what was going on and seemed eager to dispute the nurses. All when they called me. The School of Business would have a hay-day putting this place back together.