My aunt saw Dr. Santiago for the first time yesterday. She has RA and has a hard time walking and also holding the same position for a longer time. The staff and Dr. Santiago went above and beyond to accomodate her. They were so nice and soooo patient even though we took a lot of their time. Dr.Santiago explained everything and answered all her questions as did the wonderful staff. I can't tell you how much I appreciate everything they have done. They even adjusted her old glasses when were were checking out. She (and I) is absolutely thrilled with the appointment. We look forward to going back. Thank you.
About Professional Eye Care Center
Professional Eye Care Center has been providing complete vision care for patients of all ages for 28 years. They have the latest diagnostic and therapeutic technologies, and their staff is highly trained, knowledgeable, and friendly. The doctors at PECC are highly experienced and compassionate, and they stand out in their field.
One patient has been using PECC for many years and has had a positive experience with both Dr. Lowe and Dr. Santiago. Dr. Lowe discovered that the patient had glaucoma during a yearly screening, which the patient believes prevented further vision loss. Dr. Santiago takes the time to educate his patients and has a professional and easy-going manner. The patient also appreciates the office staff, who are busy but always take the time to answer questions thoroughly and thoughtfully.
Another patient has been going to PECC for a few years and also has positive things to say about the doctors and the cleanliness of the office. They would highly recommend the practice.
The reviewers particularly recommend Dr. Santiago and office assistant Jill, who have both been with PECC for many years. The reviewers appreciate Dr. Santiago's thoroughness and professionalism, as well as Jill's ability to handle issues and problems as a true professional. These staff members are a major reason why the reviewers and their families continue to use PECC.
Overall, the reviewers describe PECC as a truly exceptional practice all around.
Reviews
I always receive the best care when I go there. The staff are all helpful and friendly and Dr Santiago takes his time doesn’t rush through the appointment I have had two eye problems that I had to get an immediate treatment and they always fit me in that day without having to wait for an appointment
I had a fantastic experience at this eye center and highly recommend them to anyone looking for top-tier optometry care. From the moment I walked in, the staff was welcoming and professional, ensuring the entire process was seamless and efficient. The doctor took the time to conduct a very thorough exam, explaining everything clearly and answering all of my questions with great expertise. They have a wonderful selection of frames, and I never felt rushed while making my choice. It’s rare to find a practice that combines such advanced clinical care with truly personalized customer service. I’ll definitely be returning for my future eye care needs!
Photos

Hours
Good to know
- by appointment only
- accepts credit cards
- private lot parking
- bike parking
Location
7225 North Caldwell Avenue, Niles, IL 60714
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