About Professional Eye Care Center

Professional Eye Care Center has been providing complete vision care for patients of all ages for 28 years. They have the latest diagnostic and therapeutic technologies, and their staff is highly trained, knowledgeable, and friendly. The doctors at PECC are highly experienced and compassionate, and they stand out in their field. One patient has been using PECC for many years and has had a positive experience with both Dr. Lowe and Dr. Santiago. Dr. Lowe discovered that the patient had glaucoma during a yearly screening, which the patient believes prevented further vision loss. Dr. Santiago takes the time to educate his patients and has a professional and easy-going manner. The patient also appreciates the office staff, who are busy but always take the time to answer questions thoroughly and thoughtfully. Another patient has been going to PECC for a few years and also has positive things to say about the doctors and the cleanliness of the office. They would highly recommend the practice. The reviewers particularly recommend Dr. Santiago and office assistant Jill, who have both been with PECC for many years. The reviewers appreciate Dr. Santiago's thoroughness and professionalism, as well as Jill's ability to handle issues and problems as a true professional. These staff members are a major reason why the reviewers and their families continue to use PECC. Overall, the reviewers describe PECC as a truly exceptional practice all around.

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Reviews for Professional Eye Care Center

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  • Jan 2026

    I had a fantastic experience at this eye center and highly recommend them to anyone looking for top-tier optometry care. From the moment I walked in, the staff was welcoming and professional, ensuring the entire process was seamless and efficient. The doctor took the time to conduct a very thorough exam, explaining everything clearly and answering all of my questions with great expertise. They have a wonderful selection of frames, and I never felt rushed while making my choice. It’s rare to find a practice that combines such advanced clinical care with truly personalized customer service. I’ll definitely be returning for my future eye care needs!

  • Aug 2025

    I had a great experience at the Professional Eye Care Center!
    Everyone was very professional and friendly going above and beyond to help!
    Doctor Faustino Santiago's expertise in the field is outstanding and he took the time to thoroughly answer all the questions and addressed all my concerns.
    I absolutely recommend Dr Faustino and Team!

  • May 2025

    I chose this provider (from list provided by my insurance co) because of the positive reviews I read about this facility and the doctors, and I was not disappointed. Getting an appointment with my desired doctor at the time that suited me was very easy. The moment I walked into the facility, I felt comfortable. The front desk staff was very welcoming and knowledgeable. They sorted out my insurance issue (United Health Medicare Advantage) while I was already in the process of initial evaluation/tests by a very competent tech staff. I was not expected to wait until insurance was resolved which showed they valued my time! Dr. Santiago exceeded my expectations. He was/is...read full review

Hours

Monday: 10AM - 5PM
Tuesday: 10AM - 7PM
Wednesday: ClosedThursday: 10AM - 7PM
Friday: 10AM - 5PM
Saturday: ClosedSunday: Closed

Tips

by appointment only accepts credit cards private lot parking bike parking

Location

7225 N Caldwell Ave, Niles

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