Such a joy working with Rachel she went above and beyond to get my rehab investment property project to her techs I actually chose this company because of Rachel’s involvement she’s amazing and very good at her job I would recommend a raise for her but who am I lol I’m very excited to work with this company not only on this project but many more to come they are knowledgeable and very professional! Thanks to Rachel my rehab project has been launched she’s the best!
About U.S. Home Services
U.S. Home Services is a company that specializes in attic insulation. They are known for their commitment to excellent customer service and high-quality work. Customers praise the company for its professionalism, punctuality, and attention to detail. The company's technicians are described as knowledgeable and skilled, able to answer customer questions and complete installations efficiently. Customers appreciate the thorough cleanup after the work is done. U.S. Home Services offers competitive pricing and ensures installations meet current government and environmental standards.
Customers have reported that the company is detail-oriented, able to take apart walls to insulate properly and then put them back together. The work is done professionally, with customers receiving photos of the completed insulation between the studs. The rooms are left clean, with the wall taped and mudded, resulting in a warmer space with no more cold air drafts. One customer mentioned a communication issue, but the company addressed the concern and the customer is now willing to consider future business. Another customer had a cold spot in an entryway that was resolved through insulation and foam injection, making a significant difference.
Reviews
Rachel the office manager, is magic! The project has not even started yet, but she is already all over it and always reachable on phone. She helped me out communicating with my tenant on the unavailability of the plumber and helped assure them that their issues will be sorted soon. She took the pains of calling them multiple times at times staying on hold for long periods of time until my tenant answered. She has been a great bridge between the PM and me and always very responsive and understanding. Rachel is a breeze to work with and one of the main reasons I decided to go with US Home services.
US Home Services was great, exceeded my expectations. I'm not a person to leave reviews, but I have to. From start to finish I was impressed. Rachel in the office is amazing, this company is lucky to have her! She hand-holded me during the whole time. Great techs. The techs made sure everything was done perfectly, high standards. I have an incredible finished basement now!
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Location
Naperville, IL
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