We had a flood in our basement and as you can imagine, was very overwhelming and I didn't even know where to get started for this type of project. I called Servpro of Naperville and within 1 day, they had sent out Claudia who took time to help explain EVERYTHING in great detail, what to expect, how to proceed, what work is needed, etc. I cannot say enough kind words about Claudia and how professional and kind she was. She put me at ease and made me feel super supported and was there to partner in the next steps (especially when it came to insurance and quotes for the project). I HIGHLY recommend Servpro of Naperville and if you are lucky enough to work with Claudia,... read full review
May 2024
I used Servpro after my basement flooded in December of 2023. The technicians were great and did a wonderful job. I am writing this review, though, on Jodi, who handles the office. SHE IS AMAZING!! She went above and beyond with her customer service and I am so thankful for her attention to detail, kindness and fabulous personality. Jodi, you are a gem!
August 2023
Our sump pump stopped working and flooded our entire basement. Called Servpro and they responded quickly to clean up the water damage. Their staff were professional and very understanding of our situation. They made me and my wife feel comfortable and informed throughout the entire process. Thanks guys! Would definitely recommend!Services: Flood restoration
We had a flood in our basement and as you can imagine, was very overwhelming and I didn't even know where to get started for this type of project. I called Servpro of Naperville and within 1 day, they had sent out Claudia who took time to help explain EVERYTHING in great detail, what to expect, how to proceed, what work is needed, etc. I cannot say enough kind words about Claudia and how professional and kind she was. She put me at ease and made me feel super supported and was there to partner in the next steps (especially when it came to insurance and quotes for the project). I HIGHLY recommend Servpro of Naperville and if you are lucky enough to work with Claudia,... read full review
I used Servpro after my basement flooded in December of 2023. The technicians were great and did a wonderful job. I am writing this review, though, on Jodi, who handles the office. SHE IS AMAZING!! She went above and beyond with her customer service and I am so thankful for her attention to detail, kindness and fabulous personality. Jodi, you are a gem!
Our sump pump stopped working and flooded our entire basement. Called Servpro and they responded quickly to clean up the water damage. Their staff were professional and very understanding of our situation. They made me and my wife feel comfortable and informed throughout the entire process. Thanks guys! Would definitely recommend!Services: Flood restoration