Reviews for Reliable Home Improvement and Supply, Inc.
Write a reviewFrom Reliable Home Improvement and Supply, Inc.
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 10AM - 4PM
Sunday: Closed
Ratings
Google: 4/5 Facebook: 4.8/5 BBB: A+Reliable Home Improvement and Supply, Inc.
1300 W Ferry Rd, Naperville
Directions Appointment Call Website Pricelist Suggest an EditGet your award certificate!
Excellent customer service is sometimes hard to find but not with this company. As example over 9 years ago we had Reliable redo our entire kitchen. It turned out beautiful. The design is timeless. A small problem developed when a seam in the granite counter started to weaken. The company has a 7yr warranty so wasn’t sure if they would help me, but called anyway. Yes they did, talked to Beth who gave me resources that would help. Sure enough.. called them and because I had Reliable as backup reference…they were more than willing to schedule repair. Not always the case on small repair jobs.
Very pleased with the addition put on our home. Generally remained on timeline, on budget and great communication throughout the project. In house design team makes decision making easy and relieves the effort from the customer to coordinate all the trades. We continue to recommend Reliable to other families who own our model in our neighborhood.
Unbelievably impressed with Reliable's ability to communicate, stick to a timeline and deliver quality work. Site coordinator was here daily and answered our questions regularly when not here (and we had a lot of them!). We put an entire addition on our home in just under 8 weeks - just a little longer than the projected timeline due to rain and one or two other setbacks. In house design team made things easy to work across all the trades. We didn't have to coordinate one outside trade which made our lives so much easier. We continue to recommend Reliable for other families who own our model in our neighborhood.