Naperville Optical is a highly-regarded optical place known for its excellent customer service. The store offers a wide selection of frames, with helpful suggestions from the owner. Customers appreciate the fast and accurate service, including quick turnaround times for glasses, often ready in just one hour. The staff is dedicated to providing a detailed eye exam and ensuring customer satisfaction. Eunice, a staff member, is praised for her kindness, personalized attention, and knowledge. Reviewers have noted that Naperville Optical is a great choice for anyone in need of eye care, with reasonable prices and a welcoming atmosphere.
I cannot say enough about the professionalism and kindness of the employees of this establishment. Always friendly and helpful. I came to them with new glasses (purchased from Costco) which our newly adopted dog took for a chew toy. I was certain nothing could be done. Not only were they fixed within minutes, the owner refused to take any money for the work. I will never visit another optical center. Thank you!
I have been visiting this store for over 6-7 years and I always found the people friendly and there to help you. Especially Eunice and the gentleman who fix the hardware are extremely helpful.
This store looks as brand new every time i go there and it amazes me how they upkeep the store. I genuinely think once you go there and experience their service, you will never think the customer reviews are fake.
While I really want to gate keep, this is the best place you can go to for eye care! I have had misdiagnosed exotropia my whole life, and every eye doctor i went to couldn't figure out what was wrong with my eyes. Have gone through so many different prescription levels for glasses/contacts/etc. Naperville Optical was the first location to help me find the correct prescription and eye exercises for my condition. They also have an incredibly large selection of glasses, and yes, they will make you your glasses same-day! No ordering / waiting, etc. You will be able to go home with them! Contacts are mostly by order, however. The staff are incredibly kind. Eunice is such an… read full review
1935 95th Street, Naperville, IL 60564
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