I do really like going to this facility. The only thing I've noticed lately is that daily maintenance has really slacked off. The women's restroom on the second floor could use a thorough scrubbing top to bottom. I don't think the floors or walls have been cleaned in a very long time. The handrails going to the second floor are consistently dirty and sticky. When we mention this, they do get cleaned but it's never on a daily basis.
The workout rooms are clean and members in general do wipe down equipment when they use them. (There's always one person who feels they don't need to.)
Staff are always helpful and friendly.
The only reason for less than 5 stars is the maintenance… read full review
About RecPlex
RecPlex is a spacious 93,000 square foot recreation complex offering various facilities, including a fitness center, swimming pool, triple court gymnasium, and racquetball courts. The swimming pool reaches six feet, making it suitable for taller individuals. The complex features an indoor play area for young children, meeting rooms, a dance studio, and a preschool. Reviews highlight the clean environment and friendly staff, with positive experiences noted at the front desk and with lifeguards. Instructors are motivating and encourage trying new activities. However, the facility closes early on weekends at 2 PM, which some users find inconvenient. Overall, RecPlex provides a great option for workout routines and family activities.
Reviews
RecPlex is great, clean, and affordable. Can get busy sometimes, but it’s a great option for the amount of diverse activities they offer. You can get a lift in, swim, or just run inside the track.
I’m rating it a 5 because I love coming here and working out I got attended by a nice lady named Doe she was really nice and really helpful I came in to open a new membership out of my house hold she struggled a bit but she did it however she couldn’t understand one thing which I don’t blame her for called Susan and Susan was really rude about it I’ve been working for customer service and I know when someone doesn’t wanna help you out I just hated how she was rude and didn’t help at all I’m hoping these type of people can be talked too bc I don’t apréciate this kind of manners
Photos

Hours
Good to know
- has basketball court
- accepts credit cards
- good for kids
- private lot parking
- bike parking
Location
420 West Dempster Street, Mount Prospect, IL 60056
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