About Robert Young Mental Health Center
Reviews for Robert Young Mental Health Center
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
The Robert Young Mental Health Center is a facility that provides therapy and psychiatric services. Patients generally find the staff to be friendly and caring, with many praising their efforts to help and support. The intake interviewers, therapists, psychiatrists, and receptionists are often described as lovely and attentive. Patients appreciate the connections they build with the staff, which they feel are important for their recovery. While most reviews are positive, some mention issues such as appointment cancellations with short or no notice, and delays in seeing a psychiatrist, sometimes up to nine months. Despite these challenges, patients report that they are still able to receive their medication without problems. Communication with staff is sometimes hindered by a system that directs medication refill calls to voicemail, which some see as efficient, though others find it impersonal. Patients also note that the staff genuinely try to help, with one example being receptionists helping a patient seek inpatient resources by providing a phone for a call. Overall, the center is viewed as a place where staff are trying their best to assist individuals in their mental health journey. While some may have reservations about inpatient care, the center is regarded as a good option for therapy and psychiatry services, with many patients expressing satisfaction with their experiences.
I received a call this morning after waiting 2/3 months for a psychiatrist appointment that Penne Liebel wasn’t able to make it in for my FIRST appointment and her next available isn’t until February.. it’s October? MENTAL HEALTH IS NOT A JOKE OR SOMETHING TO BE PUTOFF FOR HALF A YEAR!!! She missed the appointment and for that I’m being told to wait another 4 months.. I’m disgusted and have to figure something else out obviously.
IF YOU NEED TRUE MENTAL HELP DONT GO HERE.. so sad
I am so sick of being infantalized and gaslit by my psych nurse (S Hogue). She has goo-goo-gaa-gaa'd me for the last time today after two years. Talking to her about any concerns, whether it's what to expect with my prescription or the fact that I'm losing Medicaid in January along with tens of thousands of other people in Iowa is like talking to a kindergarten teacher and you're her five year old who wants a juice box before nap time. I have a terminal degree that's technically higher than yours, and I just happen to have depression and anxiety which is why I'm asking for help. I'm not an idiot. Don't you ever fix your face to talk to me like that again trying to tell...read full review
Was NOT impressed with the 2 girls at the reception desk. Place is trashy outside & in. Tried rescheduling & it's months out. The person who answered the phone for scheduling was unprofessional,tacky & had a could care less attitude. Just look at their ratings. Says it all! Under 2 stars! You won't get the help you need & deserve.