Ulta Beauty is a large retailer offering a wide variety of cosmetics, fragrances, and skincare products from many popular brands. The store also carries exclusive lines like Kylie Cosmetics and Olaplex. Ulta Beauty is committed to providing choices for conscious consumers with products that are vegan, use clean ingredients, are cruelty-free, or have sustainable packaging.
Customers often praise the friendly and helpful staff. Many have had positive experiences with the salon services, particularly haircuts and eyebrow treatments. One customer shared a touching experience with Kim, who assisted her in selecting makeup for her upcoming wedding, providing support without judgment. Another customer expressed gratitude for Sarah's exceptional hair and makeup services for a wedding, noting the trust built over time. Additionally, a loyal customer highlighted Lordes for her passion and expertise, making her the go-to for eyebrow waxing. While some customers report friendly and helpful service, others have noted inconsistencies in customer service experiences.
Ulta conquality products that are authentic, unlike some online vendors. The staff is always helpful. I had trouble with an order that was delivered leaking, and the store manager in Algonquin really helped me through the return process since I have difficulty hearing customer service representatives on the phone.
Javi did such an amazing job on my hair, he really did his thang! My deep conditioning treatment brought my hair back to life. It feels so soft, healthy, and hydrated. He’s very professional, attentive, and clearly knows how to take care of hair. If you’re looking for someone who actually cares about the results, Javi is the one!
I have always just used cost cutters or great clips, but decided to treat myself to a more salon feel without being overwhelmed. I have to say, I am so impressed! I have fine hair, and I do use heat on it so my hair does get damaged easily. I set up an appointment with Javier and he will be my go to going forward! I showed him what I wanted, explained to him that I wanted to keep as much length as possible, and when he was done, my hair looked exactly like the photo inspiration! He explained every product that he was using and what it does, and was so kind with everything, totally understood that I was nervous because I was going for something different. I was so impressed… read full review
3206 Shoppers Drive, McHenry, IL 60050
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
