JCPenney, Matteson, IL - Reviews (116), Photos (29)

About JCPenney

JCPenney Salon in Matteson, IL, offers an exceptional customer experience. Friendly and patient stylists, including Sarah, provide personalized attention, presenting options and helping customers save money. The salon handles returns efficiently, crediting credit cards promptly. The hair department is highly praised, with CC and Jackie delivering excellent services, including CC's phenomenal massages. Customers appreciate the salon's quick and courteous staff, ensuring a positive experience.

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Reviews for JCPenney

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May 2024
Only two associates at checkout time and 6 customers ahead of me made the wait a little longer than hoped, but I received very professional service from the associate to hasten my transaction.
Mar 2024
Amazing customer experience with Sarah at JCP in Matteson, IL.
Friendly, patient, gave me options on my purchase and I ended up saving money overall on my transaction after not shopping in JCP in two years. Thank you again! ??
Feb 2024
I have been there a couple of times and the two ladies that have done my hair are awesome. CC and Jackie are both awesome but CC gives phenomenal massages. Thanks ladies, keep up the good work.