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1030 Greenlee St, Marengo“I've used Zenk's Plumbing for many years and I've always been satisfied with Matt's work.
Over the years, Matt replaced my water heater, installed a new water softener, replaced the main water shut off valve, relocated a bathroom vanity drain and replaced a garden hose spigot.
Matt's my go to guy for all my plumbing needs.“
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1258 S Rose Farm Rd Unit 1-2-3, Woodstock“Needed after hours emergency repair and they were very quick with response and repair. Would definitely use again!!“
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4149 W Orleans St, McHenry“My pipe busted and I needed an emergency repair. I called Mr Rooter and Luis was there within 2 hours. The repair alone was a big job but Luis did an amazing job. He was professional and very thorough! He explained to me what needed to be done and when he finished the results were more than I expected. I will definitely be calling back!“
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2660 Hennig Rd, Hampshire“I called A.C.T because I had a problem with a brand new hose for my sump pump that wasn't connected right.
Water was shooting out from the base of the hose. I did ask my landscaper if he could install this brand new hose for me because i was in a pinch and he said yes. He said he would charge me $60 for a very simple job.
However...i needed this done so i paid him $60 to do this. A couple days later when we had some bad rain i was outside and noticed the hose was shooting out water of the base of the hose. The same thing that happened to my old hose that i needed to replace with the new hose.The only difference was the old hose actually had a split in the hose (because it was old) so I needed to buy a new hose.
When A.C.T. came out he told me right away the landscaper didn't tighten the hose in a couple spots leaving water to shoot out from the base of the hose.
Prior to all this i did called the landscaper to tell him what happened he told me it wasn't an emergency and it could wait. That didn't make me very happy because i paid him $60 to do the job right and when i told him what happened he didn't at all seem alarmed and couldn't be at my house for about 3 days. I was shocked.
Thats when i talked to my neighbor and they recommended A.C.T. and i can see why... he was excellent, and charge me a trip charge which I felt was very fair. He came out on a Sunday and he fixed the problem, and above all done it right the first time.
The purpose of this review is to solely let people know that there are good trusting, reputable companies that truly care about their customers.
A.C.T. the owner Ron did not hesitate to come to my aid to help me out
ASAP and fix the problem.
Easy fix...however, the problem was the landscaper he did not tighten the hoses.
Next time ill go with the professionals.
Thanks to Ron for all his help it meant the world to me. Now I can sleep knowing the job was done right the first time.“
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17201 Jefferson St, Union“Absolutely the best customer service. We had a broken waste line and Kyle came out at midnight to confirm. Rest of the crew came today and fixed it. Excellent work. Nice people. Honest. They don't make them like this anymore. Family run business we would highly recommend.“
“Excellent work. I would highly recommend to any commercial space. They worked with me so I could keep my store open while they worked. Affordable and reliable.“
“Roger and staff are competent , professional, very knowledgeable about all aspects of plumbing and heating/ cooling. We have used them multiple times with no disappointments!Services: HVAC system maintenance“
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“Andy & Asa showed up at the time I was told they would be here & were met with a difficult water heater replacement. Apparently, my water heater had been leaking for quite awhile & I was unaware of it. But they were able to replace it even though it took them longer than expected. I found the 2 men very friendly & professional. They answered my questions & explained what I should expect & at times were entertaining. I have used this company before for air conditioning problems & I would not hesitate to use them again. Thanks Andy & Ada!“