Fielmann Vision Care

Wanna give a huge shout out and thank you to Dr. Fitzgerald and her staff at Shopko Optical on 173 in Machesney Park! Last week she/they went above and beyond helping Mike Lloyd get some much needed assistance! Mike is not their patient, I am! His physician said to see his eye doctor, his eye doctor couldn’t get him in until the 31st they were too busy! It didn’t satisfy me so I called my eye doctor! She’s amazing! Dr. Fitzgerald took it upon herself to get Mike in to the Ophthalmologist immediately, conferred with Mikes physician to get the situation to the next level! She even called and had several phone conversations with me/us personally 4 days in a row to check in. All is good now, ER trip for EKG/brain scan, had some double vision/high BP going on due to removal of water pill at time of Covid, he needs the pill! Thanks to all that helped at the store and Andy Edwards,Tracy Edwards! Thanks so much everyone for your deep concerns and help through this scary situation! Mike and Tracey (Epling) Lloyd!

My wife had an eye exam scheduled at Fielmann Vision Care in Machesney Park and, by chance, it happened to be their grand opening. We drove 1 hour and 20 minutes to get there, and it was absolutely worth the trip.

She couldn’t stop talking about how thorough Dr. Fitzgerald was and how patiently she listened to all of her questions. She also appreciated that she never felt rushed. Instead of feeling like another customer being moved through an assembly line, the entire experience felt personal and unhurried.

While she was choosing frames, they even had activities outside to keep our boys entertained, which made the experience so much easier for our family. Fielmann… read full review

Kelsey was an amazing and helpful person while she was helping me! She helped me choose my glasses and the doctor is always cheerful and informative. 5 stars is too low for such amazing service!