Fresenius Medical Care at Condell Medical Center

Had knee surgery here. Slow response times by nurses & techs. It appears they are understaffed and some of the attitudes are unbecoming of medical personnel because the are overwhelmed or over worked.

Condell provides substandard medical care. My father in law was hospitalized recently at this facility. Used rubber glove and dirty swab on the floor of hospital room with alarm going off. I nicely asked two of the nurses sitting just outside his room to please come in given the alarm going off and the one rolled her eyes while the other one walked away. 30 minutes later someone stating they were the patients nurse came in. They were unable to tell me or my wife who holds power of attorney for the patient what they were treating my families member for, no diagnosis, no discharge plan and no pain management protocol. Their excuse was, "He sleeps a lot." I said... read full review

poor communication among staff created much confusion to the patient. let patient sit in filth for days and didn't give or offer a bath. each lead gave patient instructions only to be contradicted when the next attendant checked in. the staff that helps nurses were unapproachable and didn't follow instructions on board. the nurse reiterated instructions verbally in front of us and she said no, she's only going to do half the work, then the nurse reiterated bare minimum was mandatory for surgery prep. what a shame.