About Carpet Castle, Tile & Hardwood Floors INC
Carpet Castle, Tile & Hardwood Floors INC is highly recommended for flooring needs, offering a range of services including carpet and hardwood installation. Customers praise the business for its competitive prices and excellent service. The staff, particularly Paul, is noted for their friendly, helpful demeanor and personal attention to each project. Many reviews highlight the professionalism and care taken during installation, including furniture removal, precise adjustments, and thorough clean-up afterward. Clients appreciate the ability to match existing flooring and the patience shown in helping them choose the right materials. The installation process is described as smooth and efficient, with no nicks or touch-ups needed afterward. Customers are thrilled with the results, and even after a couple of months, the floors are easy to clean and look the same as older hardwoods. Paul went above and beyond, finding and pointing out issues with old carpet, giving customers options to fix the floor. He also ordered multiple samples and came to the house before the crew. The crew did a beautiful job. Carpet Castle provides a satisfying experience, making it a top choice for anyone looking to enhance their home with quality flooring options.
Very happy with the process and outcome. Paul was a straight shooter and transparent, which we appreciated. He also recommended a solution that no other vendor suggested, and we ultimately went that route. Pleasant process and good communication, would recommend.
Paul was excellent to work with. He was fast, fair priced, and efficient. Great communication throughout the entire process, and got our hardwood floors done in a few days. I would highly recommend their service to anyone.
Haven't had to buy carpet for 24 years. Read the reviews for Carpet Castle and after getting a few quotes from local places, went with Paul.
He was very helpful in making suggestions and he brought more samples when he came to measure. We went with one of his color recommendations and he helped us pick the right wood/carpet setup for the stairs.
Quite the fastidious person - he explained to us the difference in the direction of the carpet grain and the potential that 12' and 15' rolls of the same carpet might have very slight variances. And I enjoyed watching his method for moving furniture - he's got to be pretty good at Tetris (although he said Dr. Mario...read full review