10289 Vine St, Huntley
Tue 8AM - 6PM
4.6
★★★★★
88 reviews
“To say the least it was a bad day today. The staff and Dr. Hillary were fantastic! First they gave me a last minute appointment for what I thought was going to be an orthopedic pain situation. Then within 10 minutes of scheduling, they called me back to say the Dr. thought I should come in sooner. They squeezed me in between appointments and took me as soon as I got there. After the exam the Dr. sent me to the ER for an ultra sound. She said to call with any questions I may have while I am there. Not only did she answer my questions immediately, she was sympathetic and gave me her personal opinion about the prognosis. Needless to say, I had to make the decision to euthanize my dog due to the medical issue that arose that day. After multiple calls to HVH, driving the staff crazy going back and forth with making a decision to do it that day or wait a couple days hoping to have a few more hours with my loved dog, I ended up taking him in at the end of the day to euthanize him and Dr. Hillary, again, squeezed me in on her very busy day! I couldn't have asked for a more comforting crew to ease my pain! I would rate them 100 stars if I could !
Sorry to all those that may have had to wait a few extra minutes so my dog got such great care! I already foster, and promise to continue to pay it forward.”