About Northwest Optometric Associates
Northwest Optometric Associates is a highly recommended business. Their optometrists are known for being thorough during exams and providing clear explanations. The staff, including the front desk and opticians, are described as professional, skilled, friendly, and helpful. Patients appreciate the welcoming environment and the staff's willingness to answer questions. Northwest Optometric Associates is praised for providing excellent care for both glasses and contact lens needs.
Dr. Rice-Kelly has been fantastic. I've been going here for several years and she's always so pleasant to see and thoroughly explains everything.
The front desk staff have always been a bit frustrating with their style of communication and give the impression as if they're being inconvenienced by your presence. I've ignored a lot and dealt with the once/year unprofessionalism to continue seeing such a wonderful eye doctor.
This last visit I left more frustrated than ever. I was charged $49 for a routine exam when my copay is only $10. I was told that the one photo machine is extra, yet I never agreed to this additional charge at any point nor was I informed that...read full review
Honestly the best eye doctors in the Chicago area. I have been wearing glasses for a long time and have had at least yearly eye exams for the past 15 years or so. Never have in my life I have come across an eye doctor that devotes this much time to ensure you have the right prescription and knowledge about your eye health.
Dr Rice-Kelly is wonderful. She explains everything to you, and is very friendly. The staff is very professional and accommodating. My wife and I have been going there for years and always recommend her.