Walmart Vision & Glasses

Oct 2023

I was very surprised at the help, professionalism, prices, and how well they took care of me. Highly recommend this optical center. Well done. Staff is well trained and they know what they're doing

May 2022

Comparing Vision Works to Walmart:Summary: Walmart is MUCH cheaper for the same quality of daily contacts, much better customer service as well. Not sure what Vision Works is doing wrong, but they seem kinda money hungry to me. How I decided this:I used to order contacts at Vision Works in Gurnee Mills, but I had forgotten to get a new prescription done with them before leaving for college. The town my college is in does not have a Vision Works, so I decided to get it done at the Walmart Vision Center. Little did I know that was a good decision. I got the prescription done and got the free trial contacts, but never got around to ordering contacts. When I got back home in Gurnee, I tried to fax over my prescription to Vision Works and the woman that was helping me at VW was a little rude and hard to approach, but the lady on the phone doing the fax was very helpful. When the prescription went through, I was told that I could not order contacts from VW because the brand I had gotten at Walmart was not carried there. This did not really make sense to me because I thought it was only the prescription they needed, not the brand. So, I decided to go over to the Walmart in Gurnee to order from them, and the contacts not only came in 4 days, they cost $51 cheaper for the same 90 day daily contacts I would've gotten at VW. VW contacts usually come in after a week and a half or so. Wearing the contacts daily, I have not noticed any difference from the brand I used to get at VW. Now my whole family is switching over from VW to Walmart. Plus, the staff at both my college town and Gurnee were nothing but nice to me. At Walmart I get called Miss (insert last name), while at Vision Works they act like they don't even remember me.Overall great experience.

Sep 2020

Had an issue last night when I picked up a pair of prescription glasses last night and when I returned this evening I met with Jorge and he corrected the issue with the lens not being properly seated in the frame .