America's Best Contacts & Eyeglasses provides a satisfying experience with a friendly and professional staff. The receptionists are polite and welcoming, while the doctors are understanding and efficient during eye exams. The sales associates are patient and supportive in helping customers choose the right glasses. The environment is clean, and the service is smooth and quick. Language barriers are also accommodated, making it a great option for diverse families. Overall, customers appreciate the economical and friendly service, making it a recommended choice.
I've been coming to the Gurnee location for several years and been quite satisfied with the service I received.I used insurance for the first for an exam and glasses and my questions were answered clearly and quickly.I was assisted by Michi,and she was extremely helpful in selecting my frames and lenses and getting the insurance information.The store is clean and has a good selection of frames and my appointment started on time. Dr. Lafazanos answered all my questions clearly and was very professional. The only downside is the lens pricing can get complicated, but Michi took the time to explain al the options.
Oct 2026
5.0★★★★★
My appointment was expedient, and everyone I interacted with during my visit was attentive, friendly, and welcoming. Cendy at the front desk was wonderful, Marley handled my pre-testing, and Rinde conducted my eye exam. Optician Michi was especially outstanding—extremely patient, understanding, and genuinely helpful as I took the time I needed to find the most feasible and affordable package for my budget.
I vote for a pay raise! 😊 Friendly service and genuine patience like that deserve to be recognized. Thank you for making the entire experience comfortable, easy, and stress-free. I truly appreciate it!
Sep 2026
5.0★★★★★
I am a longtime customer at your store no. 5476. I have to say Marley Przanowski is an excellent customer service person and a real asset to your company. She is so helpful and she is the reason I still do business with America’s Best. She resolved a on going problem I was having with some safety glasses I had just purchased. Another Mgr. who was filling in at that store said from the start there’s nothing he can do for me and he didn’t care that I was a longtime customer. When Marley heard how I was being treated apologized and immediately corrected the problem. She restored my faith in your company and I’ve had nothing but good things to say ever since. She… read full review
