Sears Heating and Air Conditioning

Jun 2026

I had to what a month for them to come out when they got here it took them 5 minutes to look at the AC and told me they AC came on so they no it works I tried to till them to the fan is not working to blow the could air in the house the tould me that I need a electric man to fix it decose the AC is coming on so that means there is no electricity running to it .

May 2026

I would not recommend this company. They no-showed twice for scheduled service appointments.

For the first appointment, I was given an 8 AM–5 PM arrival window. I called multiple times and checked the online tracking throughout the day, but there was no useful update and no human available to speak with. The system continued to indicate they were coming until after the arrival window, when I finally received a message saying they could not come due to technician availability.

The appointment was then rescheduled. For the second appointment, I received a text confirming an 8 AM–10 AM arrival window. At 9:30 AM, I called through the automated system...read full review

May 2025

Two times they no showed on Saturday appointments. Both times I got up early to drive to the property to meet them because I got a notification that they were on their way. Both times no one showed up BUT the worst part is, they lied about it. I got a completed invoice with pricing stating service was done. Then I got a notice that they couldn’t find parking and AC was inaccessible?? I live in a normal residential neighborhood and have a driveway, so…..

The absolute worst part is that they don’t have any humans in customer service, they are all AI and bots. You can’t get to or talk to anyone.

DO NOT USE THEM!