I have upgraded my review because of how Stephanie handled everything. We had a prescription in to CVS that was not being refilled, they said that they sent a message to Bramer to get it refilled. I called Beamer and they said they never received it, it was sent to a doctor who is no longer there. Wouldn't you think they would have a general receiving end for this?! Then she said you haven't been here for over a year. Yes, I said, we have, Well, she said that doctor is gone now too and a new doctor has to see you in order to refill. I was so upset, our dog has seizures and she is down to one pill! Stephanie took the brunt of it all, not to mention I had the... read full review
January 2024
This review is long overdue. And yes, I know about their recent changes. All I'm offering is my experience, which has not suffered as a result of the change in ownership/management. Bramer has been our vet for 5 dogs over a course of 15 years, give or take. We have never, and I emphasize NEVER, had any issues or concerns with their level of medical knowledge, level of service or professionalism. Everyone we have even met there has been absolutely wonderful, from the vets that have departed to the new vet now and of course to all the vet techs and front office staff. I have also found their pricing to be very reasonable. We have been fortunate to have had such a great... read full review
December 2023
The two good doctors that I've been taking my babies to for years left after the new management took over the hospital.... I will no longer be going there.
I have upgraded my review because of how Stephanie handled everything. We had a prescription in to CVS that was not being refilled, they said that they sent a message to Bramer to get it refilled. I called Beamer and they said they never received it, it was sent to a doctor who is no longer there. Wouldn't you think they would have a general receiving end for this?! Then she said you haven't been here for over a year. Yes, I said, we have, Well, she said that doctor is gone now too and a new doctor has to see you in order to refill. I was so upset, our dog has seizures and she is down to one pill! Stephanie took the brunt of it all, not to mention I had the... read full review
This review is long overdue. And yes, I know about their recent changes. All I'm offering is my experience, which has not suffered as a result of the change in ownership/management. Bramer has been our vet for 5 dogs over a course of 15 years, give or take. We have never, and I emphasize NEVER, had any issues or concerns with their level of medical knowledge, level of service or professionalism. Everyone we have even met there has been absolutely wonderful, from the vets that have departed to the new vet now and of course to all the vet techs and front office staff. I have also found their pricing to be very reasonable. We have been fortunate to have had such a great... read full review
The two good doctors that I've been taking my babies to for years left after the new management took over the hospital.... I will no longer be going there.