Northwestern Medicine Student Health Service

Apr 2026

This is genuinely the worst clinic I have ever been to. I don’t even write Google reviews that’s how bad my experience has been. Providers here don’t feel like they really care for you and they don’t even message you like other clinics do. Front desk workers have been so dismissive to me over the phone. It bothers me how these are health care workers but they don’t care about your health. I have talked to numerous students who have also experienced the same at this clinic. They need to do better.

Apr 2025

Front desk staff is very nice and helpful all times I have visited. However, I was charged a stupidly high amount for the services I received (flu test and covid test) which could have been performed via stuff one could buy at CVS and the doctor failed to identify my pneumonia. Don't expect anything to be covered or discounted if you are a student despite the student health fee paid every quarter -- it is just a cash grab. The Immediate Care on Sherman Ave is much better.

Oct 2024

The lady who answers the phone is the rudest and most disrespectful person I have ever encountered. She mocks you if you don’t understand what she says and even imitates the way you speak. It’s unacceptable and disappointing that Northwestern University students have to experience this.