Central Rug and Floors has been serving customers since 1925, offering a wide selection of carpets and specializing in residential and commercial cleaning services. Recent renovations have expanded their showroom, making shopping easier and more enjoyable for customers. The staff, especially Harvey and Rafael, are praised for their friendly and professional attitude. Customers appreciate the quality of the carpets and the efficient installation process, which often includes extra details like crown molding. The team is known for excellent customer service, promptly addressing issues such as carpet cleaning and repairs. Customers also highlight Harvey’s thorough communication, patience, and helpfulness, from selecting tiles to turning leftover carpet into hallway runners. Recently, customers purchased a stairway runner and carpets for rooms, and Harvey was very helpful throughout. The installation was praised for its quality, and Harvey even coordinated with a tile team to finish a fireplace project when the original contractor abandoned it. Overall, Central Rug and Floors is recognized for its great service, quality products, and support for the local community.
I had a wonderful experience working with Central Rug and Floors in Evanston and sales/service consultant Harvey Gerskowitz. While I had worked with Central Rug before, this time I went in after receiving a higher than expected quote elsewhere. Harvey was knowledgeable, helpful and prompt—he had someone out to measure my space within a day and then provided a quote which was fair and comprehensive. He even made suggestions to round out my project. I’m thrilled with the stair runners and hall runner I now have and strongly recommend Harvey Gerskowitz and Central Rug and Floors.
Jul 2026
5.0★★★★★
Outstanding customer service! I was able to find the wool carpet easily for 3 bedrooms as well as for the hallway runners. Marie was wonderful in her communication. The team measuring and installing was equally as good. Highly recommend.
Jul 2026
5.0★★★★★
We worked with Harvey to order two rugs for our new condo and he couldn't have been more helpful. The rugs are beautiful and super high quality. I highly recommend Central Rug and Floors for both their excellent products and customer service.
