Lakeview Appliance Service

Mar 2024

Sent my u-like beverage fridge out to be repaired to Lakeview Appliance as they were the preferred warranty vendor for the manufacturer. They had it for over 4 months, finally dropped it off today and I'm having the exact same issue as before with it not cooling.This is in addition to almost never getting a call back for a status update, once when I called in I was told the repair guy was out for a week sick. Another time I was told he was out for a week on vacation.Wasted four months for absolutely nothing.

Mar 2024

Don’t bother even booking an appt with them. They cancelled my first appt that I waited a week for the morning of the appt and rescheduled for a week later. They then cancelled the morning of the second appt.My third appt was supposed to be today and my time window was 11-2. At 3:30 when they still hadn’t shown up or even called to let me know they were late, I booked a new company.When I explained to them today my frustrations with the first 2 appts being cancelled, their response was that was a different technician than today’s. What does that even mean and why would I care????DO NOT USE THIS COMPANY. They simply don’t care and it shows.

Feb 2024

This was a terrible experience. Our oven stopped working and Lakeview Appliance was one of the companies listed on the Viking website as a certified repair location. The first visit was to diagnose the problem and cost $190. We are told a board was out and needed to be replaced for $450. The next visit was missed as the repairman couldn't wiat 4 minutes for someone to be there despite a 3 hour window. At the rescheduled visit, the new part didn't work and we were told a different $450 part was needed. During this visit, the "repair" man had to call someone to ask what to do. When he arrived to install the second part, this too didn't work and again he had to call...read full review