About Kustom Heating and Cooling
Kustom Heating and Cooling provides thorough and business-like service, with technicians who are knowledgeable, organized, and explain their work clearly. They arrive on time, clean up thoroughly, and follow up with detailed emailed receipts and summaries. Technicians are pleasant and easy to talk with, answering numerous questions and offering multiple solutions. They are efficient, friendly, and courteous, providing professional service that includes checking the AC system, changing filters, and servicing the AC unit. They are even early for appointments and can perform additional services like vent cleaning right away. Customers praise their consistent quality service over many years, exceeding expectations and providing peace of mind for homeowners with heating and cooling needs.
Kustom was one of 6 quotes I got when it was time to replace furnace and A/C. Todd was great walking me through the installation process in detail and their price was as good or better for the quality of equipment they were installing.
It was very hot so when I was ready to sign Todd showed up with temporary window units over the weekend. Then as promised, Carl and Brandon arrived Monday morning for install which went as smoothly as you could hope.
The 60 month free financing that not everywhere offers was also great. I now see why the reviews are so high and they come so highly recommended.
Eddie called to tell me he could come earlier than scheduled which worked well for my schedule. He was very professional, answered all of my questions and made suggestions which will protect my hvac system.
Eric was pleasant and easy to talk with. He explained what he was doing and graciously answered my numerous questions. After diagnosing our problem he offered multiple solutions and helped us decide on the direction that worked best for us and our budget.
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
11N259 North Hawthorne Street Unit A, Elgin, IL 60123
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