About Costello Jewelry Company
Costello Jewelry Company is a well-established jewelry business operating three stores in the suburbs of Chicago. Since 1979, they have offered high-end designer jewelry, fine timepieces, and on-site jewelers who handle repairs and custom work. The staff includes seasoned craftsmen, GIA graduate gemologists, and knowledgeable client service associates who prioritize customer care over sales. Customers appreciate the friendly, professional service, with staff members like Pauline providing quick, free assistance. The stores are known for their excellent repair work, as seen when a watch was fixed promptly and without charge, and for their ability to create beautiful custom pieces, such as resetting a wedding diamond into an antique band that exceeded expectations. Many clients trust and rely on the staff’s expertise, especially jewelers with long-standing experience like Joe and Marino, who have built strong reputations for their knowledge and personalized service. Overall, Costello Jewelry Company is recognized for its quality craftsmanship, trustworthy staff, and a wide selection of jewelry and watches, making it a favorite choice for customers in the Chicago suburbs.
I was in the market for a watch and a gold chain, and a close friend recommended Costello Jewelry. I’m really glad they did.
From my first visit, Alexander made the experience enjoyable and educational without ever making me feel pressured. He took the time to explain the differences between various chain styles, thicknesses, and lengths, and let me try on several options so I could get a feel for what I liked. Once I narrowed it down, they didn’t have the exact chain I wanted in stock, but Alexander offered to order it to the store so I could see it in person before making a decision.
He also walked me through their watch collection, explaining...read full review
Had my second necklace repaired here yesterday. Great service. And very helpful staff. Will definitely continue to use their location.
Silas was wonderful and helped me find something to replace my damaged earrings.