Last week, a lightning strike hit one of the trees in my front yard. Worse than that, though - it killed my internet! I pay my bills and stuff with that! What could I do? I called NerdsToGo and spoke with Rick, the manager.
Rick turned a daunting situation into a manageable one with grace and expertise. He patiently guided me through troubleshooting steps over the phone, identifying that the culprit was my cable modem. He presented clear options, advising between a rental from Comcast or purchasing a new one. Choosing to purchase a modem and have Rick install it not only saved me money in the long run but also ensured quicker service. True to his word, Rick arrived the... read full review
Last week, a lightning strike hit one of the trees in my front yard. Worse than that, though - it killed my internet! I pay my bills and stuff with that! What could I do? I called NerdsToGo and spoke with Rick, the manager. Rick turned a daunting situation into a manageable one with grace and expertise. He patiently guided me through troubleshooting steps over the phone, identifying that the culprit was my cable modem. He presented clear options, advising between a rental from Comcast or purchasing a new one. Choosing to purchase a modem and have Rick install it not only saved me money in the long run but also ensured quicker service. True to his word, Rick arrived the... read full review