Reviews for CSI Technical Services, Inc.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts cash accepts credit cards offers military discount open to all
Ratings
Google: 4.7/5
Facebook: 5/5Map & Location
1295 N Randall Rd #101, Crystal Lake
Directions Appointment Call Website Pricelist Suggest an Edit

CSI Technical Services, Inc. offers a variety of computer repair and support services. They are known for their quick turnaround times and helpful, knowledgeable staff. Customers have praised the company for efficiently resolving technical issues, such as repairing a damaged Mac and installing new printers. CSI also provides assistance with insurance claims, including creating detailed parts lists for damaged computers. They offer unbiased advice and are transparent about the best course of action for repair or replacement. Whether dealing with hardware problems or software issues, CSI Technical Services strives to provide excellent customer service. The staff and technicians at CSI are very knowledgeable and efficient. Customers have been there twice or several times, and their issues have been fixed rapidly and economically. One customer is glad they tried CSI, as it has saved them a lot of frustration and money. Another customer had their desktop repaired at CSI, and the repair has held up well, even ten months later. The customer was impressed by the attentiveness and professionalism of the staff, particularly Matt, who explained things in a way the customer could understand. The customer left the desktop with peace of mind, and it was fixed to their satisfaction within a couple of days. The customer is now comfortable taking their computers to CSI and is recommending the company to friends.