New location is nice! And it seems like with the new location ownership is turning over a new leaf in terms of service, attention, and quality of work. It feels like as good a time as ever to give Winona another chance where they lacked professionalism or polish in the past. My most recent visit was great!
October 2023
Went in to have my winter coat dry cleaned and a small (1/4"x1/4") L shaped rip repaired. The staff were very friendly. However, when I picked up the coat I found that 1) the coat was not completely cleaned and 2) the repair looked like it had been done by a drunk person. The small tears are now replaced by a wad of stitching the size of a quarter and I'm not sure it can be fixed. I'll have to take it somewhere else and see. Long story short: I would not recommend this place as a cleaner and DEFINITELY not as place for repairs or alterations.
October 2023
3 stars is about right. I had been coming to this cleaners for 10 years. Quality hasn't been the same since it was sold. Cleaning times are much, much longer than was provided by the previous owners. Clothes sometimes weren't cleaned properly. It's very hit and miss. The weekday and weekend hours became a little challenging. Most cleaners I know open at 7AM. No plant on premises so depends on when the clothes run happens. There's a cleaners on Clark and Wilson that's waaaaaay better. Switched my business and couldn't be happier.
New location is nice! And it seems like with the new location ownership is turning over a new leaf in terms of service, attention, and quality of work. It feels like as good a time as ever to give Winona another chance where they lacked professionalism or polish in the past. My most recent visit was great!
Went in to have my winter coat dry cleaned and a small (1/4"x1/4") L shaped rip repaired. The staff were very friendly. However, when I picked up the coat I found that 1) the coat was not completely cleaned and 2) the repair looked like it had been done by a drunk person. The small tears are now replaced by a wad of stitching the size of a quarter and I'm not sure it can be fixed. I'll have to take it somewhere else and see. Long story short: I would not recommend this place as a cleaner and DEFINITELY not as place for repairs or alterations.
3 stars is about right. I had been coming to this cleaners for 10 years. Quality hasn't been the same since it was sold. Cleaning times are much, much longer than was provided by the previous owners. Clothes sometimes weren't cleaned properly. It's very hit and miss. The weekday and weekend hours became a little challenging. Most cleaners I know open at 7AM. No plant on premises so depends on when the clothes run happens. There's a cleaners on Clark and Wilson that's waaaaaay better. Switched my business and couldn't be happier.