About Waterton

Waterton is a real estate investment and property management company that focuses on U.S. multifamily and hospitality properties. Founded in 1995, the company executes value-add strategies and manages a national portfolio of properties on behalf of institutional investors, family offices, and financial institutions. Waterton manages its multifamily properties through a vertically integrated operations platform. The company has experience in selecting and managing attractive risk-adjusted real estate investments located in major markets around the United States. Waterton is privately held by its co-founders and is headquartered in Chicago with regional offices throughout the United States. Residents have praised Waterton's property management team, particularly Bridget, who has provided exceptional service and gone above and beyond to address concerns and inquiries. She is commended for her responsiveness, problem-solving skills, and commitment to her clients. Additionally, Patrick has been recognized for his helpfulness and responsiveness during the application process. However, some residents have expressed concerns about additional fees, such as the Ancillary Service Fee increase, and have questioned the necessity and transparency of these charges.

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Reviews for Waterton

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Dec 2024
SLUMLORDS!!! I made the mistake of leasing for a year at The Montrose, a disgusting, run-down building that grossly over charges for out-dated apartments. Maintenance never responds to repair requests and then they hit you with scam charges after moving out on repairs that they ignored for an entire year!!! The elevators are ALWAYS out of service. Get used to the smell of rotten garbage wafting through the building, the multiple dumpsters directly beneath the building from the grocercy store add an extra special aroma during the summer. And don't let them sell you on any of the ameneties, the entire building is unsecured and unmonitored, which leads to unsafe conditions...read full review
Dec 2024
I moved into one of their units. I will not say where to protect the staff, I haven’t had heat or hot water since I moved in 3 weeks ago. After talking to the maintenance staff, they informed me that they were understaffed and have reported issues on my appliances before, and that Waterton refused to replace certain appliances that were known to be faulty in the interest of “saving money”.

In the event of saving a few hundred dollars, for only a few months, they have enlightened one of their tennents of their awful business practices, to report a few hundred dollars worth of higher earnings at the expense of a tenant living in unlivable conditions. This place...read full review
Nov 2024
This company is a mess and doesn’t care about tenants in Los Angeles and seems to take on more than they can chew. Waterton needs desperately to hire a futurist to help them modernize their outdated properties.