About Universal HVAC Group
Reviews for Universal HVAC Group
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 12PM
Sunday: Closed
Universal HVAC Group, Inc. is a full-service Heating, Ventilation, and Air Conditioning company that has served Chicago and its suburbs since 1996. They specialize in installation, service, and maintenance for a variety of clients, including restaurants, commercial buildings, homeowners, and contractors. Known for their timely, professional, and honest service, Universal HVAC Group consistently provides fair recommendations and detailed work reports with photos. Their technicians, including team members like David and Leo, are friendly, respectful, and thorough, taking the time to answer questions and explain options clearly. The company is highly reliable, often returning promptly if issues aren’t resolved on the first visit, and they handle emergency situations with care and urgency—such as repairing a broken AC on a hot Sunday morning just in time for a family gathering. Customers appreciate their quick scheduling, respect for tenants and homeowners, and their ability to handle both routine maintenance and urgent repairs effectively. Many clients have relied on Universal HVAC Group multiple times, trusting their expertise to fix problems either during initial visits or with quick follow-ups. Overall, the company is highly recommended for their professionalism, honesty, and dedication to customer satisfaction, making them a trusted choice for HVAC needs in Chicago and surrounding areas.
David did an outstanding job with the ductwork at our restaurant last week. He was on time, professional, and clearly knew what he was doing. He took the time to explain the process and made sure everything was done correctly. Since the work was completed, we've noticed a significant improvement in the airflow throughout the restaurant, making the environment much more comfortable for our guests and staff. David also kept the work area clean, which we really appreciated. We're very happy with his work and highly recommend him for any HVAC needs!
Universal has been great for all my family’s HVAC needs for both my home and rental property. They are timely, professional, and always fair and honest in their recommendations. I highly recommend Universal HVAC Group.
David was excellent. He provided detailed responses to all my questions, carefully itemizing the issues and discussing recommendations. He didn't push for any specific option but clearly outlined what was available. He also brought in a system specialist to evaluate the space, and Leo was great as well! I've always had positive experiences with Universal HVAC Group and their technicians and customer service team.