About Ulta Beauty
Ulta Beauty is a renowned beauty retailer offering a vast array of products from over 500 brands, including exclusive lines. The store provides a wide range of options for customers with different preferences, such as vegan, clean ingredient, cruelty-free, and sustainable packaging. The Salon at Ulta Beauty offers various services like hair, skin, makeup, and brow treatments, as well as ear piercing. Employees are known for their excellent customer service, being patient, helpful, and knowledgeable. They go above and beyond to assist customers, making the shopping experience pleasant and enjoyable. Customers report finding what they were looking for and more, with some experiences being described as very kind and positive. One employee was highlighted for being extremely helpful and warm, going above and beyond to offer excellent customer service, encouraging a return visit. Another experience involved an employee who was familiar and expert, immediately knowing what a customer was looking for and hunting down a last one to purchase, making the customer feel comfortable and confident in their suggestion.
I came in to this Ulta location looking for something super specific. The first person who greeted me (didn’t catch his name, so sorry!) was very kind and wanted to help but wasn’t super familiar with the type of item I was looking for and so he introduced me to Jason. With very little explanation needed, Jason immediately knew what I was looking for and their very first recommendation was PERFECT! There wasn’t any stock of the product on the shelf, but Jason hunted one last one down for me to purchase. They made me feel super comfortable & confident in their suggestion, I can’t say enough about their excellent customer service and expertise! An all around lovely...read full review
What a great experience! Crystal was extremely
helpful and warm. She went above and beyond to offer excellent customer service! Because of her I’ll be back at the store very soon. I loved my time shopping at this location!
I loved it, three times I went in and bought, two very kind people came to help me and it was always positive, I found what I was looking for and what I wasn't looking for too haha. Very good place.