I called Solo Eye Care - Michigan Avenue on June 30th, at approximately 2:32 pm, to order replacement contact lenses. I spoke with Carmen who informed me that Solo Eye Care - Michigan Avenue no longer took my insurance. Disappointed, I immediately requested a copy of my medical file so I could begin the search of finding a new eye doctor. Carmen informed me that was not necessary, as I could still go to their two other locations: University Village and Bridgeport. Confused, I didn’t understand how the other two locations could take my insurance and the Michigan Avenue location would not. Carmen informed me informed me that my eye insurance and Solo Eye Care had a "mutual divorce". That didnt sound legitimate, so I immediately called a friend of mine who I refered to Solo Eye Care. We have the same insurance but she revealed that Dr. Bob said our insurance was a slow pay and that it was a business decision to reject our insurance at the Michigan Avenue location only. I immediately called my insurance company for verification. LaMont Lewis informed me that there are only two ways a provider is no longer on the provider list: they failed to re-credential or they opt out. Whatever the situation is at Solo Eye Care - Michigan, their recent business decision sounds very sinister that is cloaked with a hidden agenda.
About SoLo Eye Care & Eyewear Gallery - Bridgeport
SoLo Eye Care & Eyewear Gallery is a full-service eye care practice that offers a fusion of medical eye care services and personalized customer service. The business has expanded to new parts of the city, maintaining the same level of detail from each of the surrounding neighborhoods. Customers describe the staff as helpful, kind, and professional, with the office featuring the latest technology and a welcoming environment. The business is highly recommended for its exceptional service and attention to detail.
The practice is led by Dr. Jessica Chan, an excellent eye doctor who is praised for her thorough, empathetic, and authentic approach. Customers have had positive experiences, including with the techs and Dr. Piser, who are described as knowledgeable and provide excellent bedside manner. The practice is known for its latest equipment and for being a great place to get eyeglasses and vision care.
Reviews
First, let's begin with the experience regarding every person on staff that I talked to.
Monica has been someone that I've seen as a familiar face and she's always an on-top-of-it presence that knows her stuff. And sets a tone for making people feel comfortable
Zianna, please forgive me if I did not spell the name correctly, but this happened to be her last day when I went to visit last for my annual checkup, and her handling of my tests and exam walkthrough was exceptional. A true people person, Solo did the right thing when they first hired her, for sure, because she also was knowledgeable and welcoming.
Their new team member, Sophie, was also exceptional. She immediately… read full review
I’ve been wearing contacts/glasses for a very long time and have had lots of eye exams. This was the most thorough exam that I’ve ever had. I will absolutely be returning to this office and will recommend to others.
Photos
Hours
Monday Closed
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 11AM - 7PM
Friday 8AM - 3PM
Saturday 8AM - 2PM
Sunday Closed
Good to know
- accepts credit cards
Location
3460 South Halsted Street, Chicago, IL 60608
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