About Smooth Relocation vanlines
Reviews for Smooth Relocation vanlines
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Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 7PM
Sunday: Closed
Tips
accepts credit cards
Smooth Relocation Van Lines is a highly-rated moving company known for its outstanding service and competitive pricing, making it the most affordable choice in the area. Customers praise the company's friendly and professional staff, from the initial contact to the movers themselves. The team is hardworking, efficient, and takes great care of belongings, ensuring that nothing is broken during the move, even in challenging situations like narrow staircases or tight spaces. The staff's commitment to customer satisfaction is evident, as they go above and beyond to address concerns and provide options to meet different needs, whether for cost-friendly or faster services. While communication was noted to have some room for improvement, clients appreciated the overall experience and the helpfulness of the team, especially the sales representative who was thorough and responsive. Customers highly recommend the company for their professionalism, careful handling, and reliable service.
Moved a 3 BR House in Wisconsin to a 2 BR apartment in Virginia with a stop at the apartment complex and a storage facility. Crystal was my rep. She followed up with me and made sure I understood everything in the contract. I was given a 2 day window for pickup and received a call the day before as promised to let me know which day they would be there. I was aware my delivery location was hard to access and shuttle service might be needed as laid out in the contract, so was not surprised by the email stating there would be an added fee for shuttle service and had already anticipated the cost.
The crew called 1.5 hours before expected (6am) and arrived a full...read full review
I have a smooth experience with The Relocation
Kasey and Galina were experienced and good services and commitment for work
The unknow charges however one must be aware is extra money $400 as your apartment maynot have permission for 18 wheels
My Sales rep was Jannah and she was extremely thorough and responsive. All the guys here are hardworking and move quick. Nothing of mine was broken, and it was delivered promptly. Nice work!
was debating between 3-4 stars.
The quality of communication suffered a bit from Jannah after the pick up.
I understand Jannah doesn't have the dispatch information and their system gives more value to Dispatch communicating directly with the customer to uncover their needs, but I missed Jannah so much.
She is the kindest person I have ever spoke to.