Ship Smart Inc. In Chicago

Oct 2020

EDIT: Edited on 10/13. I received a call from the owner who was genuinely sorry about my experience and we were able to work out a fair refund as compensation. I did appreciate that they ended up contacting me and making amends. ___________\ All around terrible experience with Shipsmart. Ship times were quoted at 3 to 4 weeks and ended up being over 6 weeks. Several items of furniture arrived totally damaged. They took apart almost every piece of furniture and not surprisingly misplaced a bracket that is needed to assemble our bed frame. Customer service tells me they've sent me a replacement bracket and turns out they mailed it to a totally random address in SC while...read full review

Jun 2020

I had a great experience with Ship Smart!Basically, Ship Smart offers moving services for customers who need to ship more stuff than is possible via mail, but less stuff than would justify working with moving companies which tend to have very high minimum quotes. In my case, I needed to move one bedroom's worth of furniture and personal items.Ship Smart was PERFECTLY suited to this task. They made a relatively complicated process -- picking up one bedroom's worth of items, storing them for two months, and shipping them across the country -- very simple. The Ship Smart officials were amazing about explaining my options over the phone and rapidly getting me a quote. Unlike...read full review

Jun 2020

I hired Ship Smart during the summer to move a valuable antique from Wisconsin to Georgia The one- hundred year old desk arrived on time and in perfect condition. The communication between the company, the driver and myself was outstanding. I highly recommend Ship Smart for your moving needs across long distances. I can finally enjoy my mother’s secretary in my new home. Thank you Ship Smart for your excellent service.